Move your books from Puzzle

In Puzzle, open Downloads and export General Ledger (detail) as CSV with the Chart of Accounts, then upload both to Accountable's move.

In Accountable: Move your booksUpdated September 29, 2026

Steps

  1. Step 1: In Puzzle, open the Downloads page.

  2. Step 2: Choose General Ledger (detail), pick your basis (Cash or Accrual) and download it as CSV. It holds every journal entry.

  3. Step 3: On the same page, download Chart of Accounts.

  4. Step 4: If you want a faster proof, also download the trial balance and year-end statements from Downloads.

  5. Step 5: In Accountable, press ⌘K and choose Move books from Digits, QuickBooks or a spreadsheet. Pick Move my books, choose Puzzle under From and press Continue.

  6. Step 6: On Bring your old books, drop the file on Drop your general ledger here, or choose a file. Add the chart of accounts and bank statements too if you have them.

  7. Step 7: Press Start the move. You can leave the page; the move keeps going.

  8. Step 8: Answer each question that appears, then press Continue and Go live.

What Accountable does with the file

  • Reads every entry, account and vendor, and rebuilds your chart of accounts and history in a draft. Nothing is in your books until you press Go live.
  • Checks every month-end, account by account, against your old tool's own numbers and your bank and card statements. A month ties only when the difference is exactly $0.00.
  • Asks you about each month that doesn't tie, one question at a time, with the fix it suggests.
  • Lets you undo the whole move for 30 days after you go live.

Good to know

  • Puzzle recommends CSV for moving to another tool.
  • Puzzle's docs don't give exact date-range steps for its trial balance download, so check that its dates cover your last month-end.

Steps inside other tools come from their own documentation, checked September 29, 2026:

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Melinda is Accountable's AI support. She answers in minutes, in the app or by email at support@accountable.im, and hands anything she can't answer to a person, who replies within 1 business hour.

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