Fix a disconnected or late feed

Steps

1. 1

   Step 1: Open Connections (Settings › Banks, cards and payroll). A feed that needs you shows Broken (red), Delayed (amber) or Disconnected.

2. 2

   Step 2: Press Reconnect on the banner or in the account's panel.

3. 3

   Step 3: For Mercury, Brex, Ramp or Deel, paste a new token (see each provider's article). For banks you signed in to, sign in again.

4. 4

   Step 4: Press Sync now. Anything missed backfills when you reconnect.

5. 5

   Step 5: If it's still delayed after a day, upload the statement for the missing days with Upload a statement.

Good to know

• Home shows up to three feed alerts, each with Reconnect, Upload a statement or Review.

Related articles

• A Mercury, Brex or Ramp connection stopped working
• Sync, pause or disconnect an account
• Transactions are missing